Loading...

FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

We’ve added our most common Sarasota Mopeds & Scooters FAQs and their answers below. For more details please contact us directly. If you find an error regarding Sarasota Mopeds & Scooters FAQ or their answers, please contact us.

 

WHY SHOULD I BUY FROM SARASOTA MOPEDS & SCOOTERS, AN AUTHORIZED DEALER?

As an Authorized Dealer, Sarasota Mopeds & Scooters will repair, inspect and road test your new or used scooter to ensure it’s in top running condition.
SMS will take you through a small training course FOR FREE on the safe operation, scheduled maintenance, local licensing requirements, proper protective gear and most importantly how to have a fun and safe riding experience.
We are a family, locally owned authorized dealer and will give you the service and warranty support you’d expect when you purchase a premium scooter from our scooter store. Below is a short summary of FREQUENTLY ASKED QUESTIONS.

 

WHERE ARE YOU LOCATED?

We are located at 5748 Swift Road Sarasota, Florida 34231 USA

 

WHAT ARE YOUR HOURS?

Monday: 11am-2pm, Tuesday-Friday: 9am-6pm, Saturday: 11am-2pm, Sunday Closed

 

WHAT LANGUAGES DO YOU SPEAK?

Spanish & English – Se Habla Español

 

SALES QUESTIONS

 

WHAT DO YOU SELL?

We sell scooters, children’s scooters, vintage mopeds, electric bicycles, electric ATV’s for children and other EV’s

 

WHAT BRANDS DO YOU SELL?

For new units, we sell the following brands:

Scooters: Bintelli Scooters, Bintelli Electric Bicycles, Adly Scooters, OJO Electric Scooters, Genuine Scooter Company, and IceBear

 

DO YOU SELL USED SCOOTERS OR ELECTRIC BICYCLES?

YES! We sell low mileage, gently used pre owned vehicles only. contact us for current used vehicles in stock.

 

WHAT IS THE “FREIGHT CHARGE” ON NEW SCOOTERS AND MOTORCYCLES?

Freight is the destination shipping cost of getting the unit to our store. It is not included in the MSRP, and it is not a charge we make money on. It is simply a pass-through cost. The margins on scooters and motorcycles are just not big enough to let us build freight into the MSRP. To keep it simple for our customers, we charge an average PDI & freight cost of $200 on all new units on the floor. The prices we generally quote include this cost, but not always. Unlike many other dealers, we do not charge “fluff” fees such as administration, documentation, etc. on most of our new units.

 

WHAT IS “PDI” ON NEW SCOOTERS AND MOTORCYCLES?

The Pre-delivery inspection (PDI) is the final check carried out by the dealer on a vehicle before they hand it over to you. As part of the process, you will receive documentation to guarantee that the inspection has been carried out and that there are no problems. What most people do not realize, is that when a dealership receives a vehicle from the manufacturer it is not ready to drive. In fact, there is still quite a bit of work to do. You will often see it referred to also as dealer prep when you are looking at new vehicle paperwork. … Essentially it is a set of tasks that the dealership must do after the vehicle comes off the delivery truck and before they put it in the showroom or deliver it to the customer.

 

WHAT IS THE “OUT THE DOOR” PRICE FOR A UNIT?

For scooters and motorcycles, the “out the door price” simply includes MSRP + Freight + PDI ONLY.

Please note: “out the door” does not include state Titling or registration fees such as: title, registration, temp tag, or tax. For those costs, please contact.

 

CAN YOU DELIVER MY NEW UNIT TO MY HOUSE? HOW MUCH DOES IT COST?

Yes! Delivery in Sarasota, Florida is FREE FOR NEW UNIT PURCHASES IF YOU’RE WITHIN A 5 MILE RADIUS. For delivery cost outside of Sarasota, please contact us.

 

WHAT DOES IT COST TO REGISTER OR TITLE MY SCOOTER AND/OR MOTORCYCLE IN FLORIDA?

Please contact the DMV for current pricing schedule.

 

DO I NEED A SPECIAL LICENSE TO RIDE A SCOOTER?

In many States a standard driver’s license is all that is needed to legally operate a 50cc or smaller displacement scooter or moped. Some scooter models are factory restricted to limit horsepower and MPH top speed to comply with State Law. Please check with your local DMV to be sure. In Florida, scooters with an engine displacement of less than 50cc’s can be ridden with a regular automotive Driver’s license. Any Scooter with an engine displacement of 50 cc or more would require a driver’s licence with a motorcycle endorsement. You are required to have a valid Class E driver’s license and you must be at least 16 years old to ride a motorized scooter in the state of Florida. You cannot register or title a motorized scooter, and you cannot drive a motorized scooter on sidewalks.

 

HOW DO I GET A MOTORCYCLE LICENSE?

Contact a motorcycle rider’s course in your area for class dates and information. We recommend Ride Safe USA. You will be required to pass a written test and a skills test on a motorcycle. Upon passing the test, you will be issued a motorcycle endorsement in addition to your valid driver’s license. Small displacement motorcycles and scooters are provided. It may also be possible to get permission to use your own scooter, moped or motorcycle.

IMPORTANT NOTE: This is a general description. You must check with your state licensing agency for laws that apply to you.

 

ARE TWO-STROKE SCOOTERS LEGAL?

Two-stroke scooters that comply with EPA and local regulations are legal. We carry Genuine & Adly 2 stroke scooters that feature eco friendly, EPA and CARB compliant two-stroke engines.

 

WHAT GAS MILEAGE DOES MY SCOOTER GET?

There are several variable to this. The answer depends on the tank size, the size of the rider and the type of riding he or she does are a few of these variables.

 

CAN I RIDE MY SCOOTER ON THE INTERSTATE?

Scooters are primarily designed for quick, convenient and efficient urban transportation. They thrive in places where parking is scarce, roads are congested, and fuel prices are high. The minimum engine displacement is 150cc on most interstates and you must posses a valid driver’s license with a motorcycle endorsement. Most scooters are too small & slow to be legally or safely operated on any interstate. Scooters that are large enough and can attain a top speed in excess of 60+mph may meet the requirements of the road, however, not recommended for long periods of time. Our advice is to stay off of busy major highways or the interstate and take back roads whenever possible.

 

CAN I RIDE MY SCOOTER WITH A PASSENGER?

Scooter models all have a weight capacity but you must remember that the weight capacity factors not only the weight of the rider and the passenger, but also anything else the scooter is carrying. This is the combined weight of you, your clothing, the fuel in the tank, the oil in the engine, cargo, your passenger & your passenger’s clothing and belongings, helmets and any accessories mounted on the scooter, etc. must be equal to or less than the weight capacity of the scooter. Your passenger must also obey helmet laws in your state.

 

I REALLY WANT A SCOOTER, BUT I’M AFRAID TO RIDE ONE.

If you really want to ride a scooter, but are unsure about your ability to handle one, we strongly recommend taking a reputable beginner riders course, such as those organized by the Motorcycle Safety Association. We recommend Ride Safe USA. The classes take place in a safe, controlled environment and feature a series of easy drills that progressively get you feeling comfortable on a motorcycle or scooter. In fact, the first drills are done with the engine off and you just walking the motorcycle or scooter to get a good feel for the weight of the vehicle. We highly encourage a safety rider’s course even if you’ve ridden one before. This will ensure you are aware of scooter/motorcycle laws and safety in your state.

 

SERVICE QUESTIONS

 

WHAT DO YOU SERVICE?

Scooters: nearly all scooter makes and models.

Mopeds: All vintage moped makes and models.

Motorcycles: nearly all makes and models. We specialize in metric repairs for Yamaha, Honda, Kawasaki, and Suzuki, especially carbureted bikes older than 10 years. We can work on new bikes too in many cases! We are experts in carb syncing and tuning, valve adjustments, top-end rebuilds, and general services like: oil changes, chain and sprocket service, valve adjustments, braking, tires, etc.

 

WHAT ARE YOUR SERVICE POLICIES?

Storage: Free for 5 business days after completion notification, then $10/day. After 30 days, it becomes the property of Sarasota Mopeds & Scooters, LLC. If you’re out of town or out of the country, just let us know, we’re very flexible and love hearing from our customers. We WILL NOT charge a customer who keeps in contact with us. Thanks for understanding.

Estimates: We are happy to provide an estimate or diagnostic for any job upon request. For all estimates & diagnostics, we must get our hands on the vehicle in order to accurately understand the issues going on the with the unit. We do NOT provide phone estimates. Upon completion of the diagnostic & estimate, you will receive a phone call providing you detailed information as to what we found, what we estimate the cost of repairs will be, whether parts need to be ordered and what our process will be to get you back on the road safely. As with any vehicle, especially older motorcycles or off-brand Chinese products, it is not always possible to guarantee the final repair total. The initial diagnostic process does not always reveal underlying issues that may come up once repairs are begun; should this happen we will call you to let you know of the additional issues. Estimate costs are not considered additional but necessary and will be applied towards repairs.

 

MY SCOOTER WON’T START, WHAT SHOULD I DO?

One of the most common starting problems is because people allow them to sit without being started or ridden. Scooter engines are much more sensitive to stale fuel and fuel impurities than a car. Fuel that is perfectly fine for a fuel injected car may clog up a fuel line if the scooter is left sitting for a long period of time. We recommend using fresh premium fuel as your first choice always.

Another common reason is that scooters are often driven short distances at low speeds. This type of low MPH stop and go, combined with frequent electric starts can drain your battery. Use of a Battery Tender and Fuel Stabilizer sold at Sarasota Mopeds & Scooters can help with both of these issues. For all other issues please contact us for an appointment to run a diagnostic.

 

CAN YOU PICK UP MY UNIT FOR SERVICE? HOW MUCH DOES IT COST?

Yes! The cost varies by location. For scooter or motorcycle pickups in Sarasota, Florida within a 5 mile radius (Fruitville Rd south to Osprey) the general cost is $45.00. If you are a customer and have our service sticker on your vehicle, the pickup fee is only $25 within this 5 mile radius of our shop! We will do everything we can to get you back on the road as quickly as possible.
*Please note this fee is for 1 way only and does not include free re-delivery back to you. For pickup outside of our Sarasota immediate radius circle, please contact us.

 

WHAT IF I HAVE A ROADSIDE ASSISTANCE PLAN?

Please contact your roadside assistance company provided to you when you purchased your new Adly or Genuine scooter.

 

MY SCOOTER HAS A WARRANTY. HOW DOES IT WORK?

At the time of purchase if your scooter’s manufacturer offers a warranty you will receive a warranty certificate with a detailed breakdown of what is covered and not covered. Generally most manufacturers insist that all warranty work be performed by an Authorized Dealer. Most manufacturers will not ship warranty parts directly to the owner, or to a third party dealership/mechanic. Some warranty parts are provided free of charge, but the costs of labor and transporting the scooter to and from the authorized dealership is the sole responsibility of the owner. If you experience a mechanical issue with your scooter and you believe it is warranty related, please contact us to make an appointment for pick up or inspection.
If your scooter is not functioning properly, Sarasota Mopeds & Scooters will assess the cause of the malfunction and determine if the repair parts are covered under your warranty prior to any work being performed. Please refer to your warranty documentation for warranty details and specifics.

 

HOW DO I BREAK IN MY SCOOTER?

There is a lot of debate on this topic and a lot of bad information on the internet. When in doubt, ALWAYS talk to your authorized Scooter dealer first and refer to your owner’s manual. The manual was written by the engineers who designed and built your scooter. Your manual goes into specifics, but below is a general overview on breaking in your brand new scooter:

The engine in your scooter was run and tested at the factory, but only briefly. So when you’re breaking in your scooter, the internal parts of your engine are essentially rubbing together for the first time. The friction points between the various components need time to wear down to a smooth surface.

Among your engine internals, the most important parts to consider are the piston rings. If you break in your engine correctly, you’ll create a nice tight fit between the piston rings and the cylinder wall. A tight fit is necessary to create a barrier that prevents oil from leaking into the combustion chamber. You need your oil to lubricate, not to burn!

The best way to break in a scooter is to do a lot of city riding, places where there are lots of stop signs and lots of stop-and-go traffic.

Why is that? As you accelerate your scooter, you’re putting a load on the engine. When a load is put on the engine, the piston rings are forced outward, pushing them hard against the cylinder wall. As this happens, a nice, squared off edge forms on the rings. A squared off edge helps the piston ring do its job of creating an oil barrier.

The worst way to break in a scooter is to cruise at 1 speed or on a highway, especially if it’s at wide open throttle. THIS IS BAD…VERY BAD.

If you’re cruising at the same speed, you’re not putting enough load on the engine. As a result, the piston rings get a rounded edge, and will not be able to prevent oil from
leaking into the combustion chamber. Your scooter will burn oil, it won’t run very well, and you won’t be very happy.

Once you’ve logged a few hundred miles, your scooter should be broken in. You will need a 500 mile first service not only for your warranty to remain valid but to prolong the life of your new scooter.

Here’s why: All of the engine parts rubbing together scrape off tiny shards of metal. These pieces float around in the oil, acting like sandpaper.

Replacing the oil filter and putting fresh oil in your engine therefore, is crucial to a long engine life.

 

CAN I MAINTAIN THE SCOOTER MYSELF?

We’d strongly advise you have the scooter maintained by an authorized scooter dealer. Servicing your own scooter may void your scooter warranty. Sarasota Mopeds & Scooters is your local Authorized Dealership. Proof of maintenance and recommended service at the suggested intervals are required to keep your warranty valid. Our mechanics are experienced in repairing, upgrading and maintaining all makes and model scooters.

 

IF I INSTALL PERFORMANCE PARTS ON MY SCOOTER, WILL THAT VOID THE WARRANTY?

Upgrading or modifying your new scooter may void your warranty. Your scooter is designed to operate reliably at the factory settings using factory components. In addition, the scooter is only EPA certified (i.e. legal to ride on the street) in stock form. Having upgrades performed should only be done by an authorized dealer. Installation of a performance part usually requires additional adjustments such as carburetor jetting, that if done incorrectly can cause extensive damage to your motor. Please contact us with any additional questions if our FREQUENTLY ASKED QUESTIONS do not answer your questions, we would be glad to help resolve any questions or concerns you may have.

 

IS MY WARRANTY TRANSFERABLE?

Most warranty agreements are valid only for the original purchaser of the scooter and do not transfer if sold. Please verify prior to purchasing or selling.

 

MY SPEEDOMETER SAYS I’M GOING FASTER THAN I REALLY AM. IS MY SCOOTER BROKEN?

Some scooter and motorcycle manufactures calibrate their speedometers to read optimistically. This is because several safety studies conducted by the motorcycle
industry proved that if the speedometer read slightly fast, accidents are dramatically reduced. People also have found that their fuel economy goes up because they are traveling at slightly slower speeds and they are less likely to get tickets for speeding.

 

For more questions or additional Sarasota Mopeds & Scooters FAQs, please call 941-260-9160 or contact us here.

X